Insurance

Creating personalized videos for insurance companies is a unique and engaging way to make complex information understandable.

Insurance quotes, policies, bindings and insurance claim’s processes can be very complex to understand for the average customer. Very few will read an entire pdf or A4 letters comprising many pages, while even fewer will actually be able to understand what is in them. With an easy-to-digest, personalized video of 2-3 minutes, it is possible to explain these complex concepts to your customers by using their own data, numbers and actual insurance policy content to make your content relevant.

By reaching out to policyholders directly with personalized videos, the insurance company will not only see a lift in customer engagement, but if done intelligently will also be able to see an increase in loyalty and retention rates, particularly when implemented for key customer touchpoints along the digital customer journey.

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Retention

Retention

What is really included in my policy? Few insurance customers can answer that question accurately. Instead of annually sending the insurance policy to the customer via an email/pdf or snail mail, send her a personalized video with updates on her policy.
Acquisition

Acquisition

Personalized quote videos that explain to the potential customer what is included in the specific insurance policy.
Sales

Sales

With a basis in the existing insurance policy, a personalized video can be created to upsell new products to the customer. Once they are engaged through individual videos they will become more loyal.
Onboarding

Onboarding

Welcome the customer as an insurance client with a personalized video, explaining what the customer should do to make claim if needed and showcasing the contact persons to get in touch with, along with their contact information.
Customer Care

Customer Care

Send the customer regular personalized emails based on behavioral triggers in the insurance policy online platform.

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Contact us now and learn more about how you can engage your customers through personalized and individual videos.