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Major brands like Amazon, eBay and Alibaba are ruling the e-commerce industry – and a major means of outreache-commerce personalization videos. If you are an online store owner, considering optimization of your e-commerce ads with personalized video content is huge step in the right direction. Don’t believe me? Read on. In this article we outline … Read more
The best way to approach a successful sales outreach campaign is to look at it from your audience’s perspective. Uninspiring, generic messages just won’t engage, I’m sure it’s the same with the irrelevant messages flooding your inbox! How often in the space of a week do you receive an sales outreach mail with a generic … Read more
The telecom industry is rapidly changing – higher market saturation means it is harder to attract and retain customers than it has ever been. According to a study by Accenture, a lack of overall trust cost $759 billion to telecom companies in the US alone last year – with 41% of consumers studied switching their providers. … Read more
If implemented properly, video can be an effective means of engaging your customers at every key touchpoint in their journey. Yet consumers are more and more often being bombarded with graphics, audio and visuals. This means that your content needs to be finely crafted to earn their attention and engagement. We’ve outlined a few ideas … Read more
You might have seen personalization within video firsthand, or may be aware of the concept. Personal video content provides a means of connecting with your audience on a different level. By adapting the flow of the video according to the interest of the viewer, or incorporating personalized messages or images into a video, you can create … Read more
It is a proven fact that most customers churn due to the fact that were unable to connect with a brand. A study by Retently found that 53% of all customer churn can be attributed to a lack of supportive Customer Success. Within this 53%, almost half was from poor onboarding (23%), with poor relationship … Read more
You probably already know that effective onboarding is key to customer retention and a successful business. More and more companies are putting in the effort to develop strategic onboarding plans that will satisfy your customers. No matter where you are with your customer onboarding strategy, we want to outline a few factors for you to … Read more
Maybe you have already heard of the concept of personalized video? Perhaps you have even begun to construct or implement a personalization strategy. Before you go any further in the process, we want you to take a look at this short guide. We’ve produced a list of a few personalization keywords to get to know … Read more
Home is a chain of Danish real-estate agencies, who use Fliva’s personalized video solutions to see significant improvements across a number of key customer touchpoints The challenge? When Home approached us, their goals were twofold: To acquire more house sellers. To increase brand loyalty.(video in Danish) The solution? The solution we provided to … Read more
You might be deliberating whether or not implementing personalization to your business is right for you? Every prospective business owner in your position has similar questions:
Read moreHow effective is personalization?
We take a look at the statistics